Privacy Policy
1. Data privacy at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. “Personal data” means all data that can be used to identify you. For detailed information on the subject of data privacy, please see our data privacy policy below.
Data collection on our website
Who is responsible for data collection on our website?
On this website, data is processed out by the website operator. The contact data of the website operator can be found in this website’s legal notice.
How do we collect your data?
First, we collect the data that you provide to us. This could be data you enter in a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. This is predominantly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some data is collected to ensure the website can be provided without glitches. Other data can be used to analyze your user behavior.
What rights do you have in respect of your data?
At all times, you have the right to free-of-charge information about the origin, recipient and purpose of your saved personal data. You also have the right to demand that this data is corrected, blocked or erased. For information about this or any other issues relating to data privacy, you can always contact us at the address provided in the legal notice. You also have the right to lodge a complaint with the responsible supervisory authority.
Analysis tools and tools from third-party providers
When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily using cookies and analysis programs. As a rule, your surfing behavior is analyzed in anonymous form; the surfing behavior cannot be traced back to you. You can refuse to consent to this analysis or prevent it by disabling certain tools. For more detailed information, see the data privacy policy below.
You can withhold your consent to this analysis. The data privacy policy provides information on how you can do this.
2. General information, compulsory information
Data privacy
The operator of these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data privacy regulations and this data privacy policy.
When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you. The present data privacy policy explains which data we collect, and what we use it for. It also explains how this is done, and for what purpose.
Please note that transmitting data on the internet (e.g. during communication by e-mail) may involve gaps in security. Complete protection of data against attack by third parties is not possible.
Information about the controller
The controller for data processing on this website is:
KTK Kunststofftechnik Vertriebs GmbH
Mr Uwe Münch
Industriestr. 16
82110 Germering
Germany
Phone: +49(0)89 840797-0
E-mail: info@ktkgmbh.de
The operator is the natural or legal person that alone or together with others decides on the purposes for which personal data (e.g. name, e-mail address etc.) is processed and the means used for this.
Withholding your consent to data processing
Many data processing transactions can only be carried out if you expressly consent to them. If you have provided consent, you can withdraw it at any time. An informal notification to us by e-mail suffices. The lawfulness of data processing carried out up until the withdrawal of consent is not affected by said withdrawal.
The right to lodge a complaint with the responsible supervisory authority
In the event of violations of data protection law, the data subject also has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for data privacy issues is the state data protection officer of the federal state in which our company is located. A list of data protection officers and their contact data can be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html (German only).
Right to data portability
You have the right to have the data, which we process automatically based on your consent or to fulfill a contract, provided to you or a third party in a commonly used and machine-readable format. If you request the direct transmission of the data to another controller, this is done only if technically feasible.
SSL and TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries, that you sent to the website operator. An encrypted connection is indicated by a change from “http://” to “https://” and a padlock icon in the browser address line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payments on this website
If, after concluding a contract with us, you are required to provide us with your payment details (e.g. account number for a direct debit mandate), we use this data to process payments.
Payment transactions using conventional means of payment (Visa/MasterCard, direct debit) are conducted only via an encrypted SSL or TLS connection. An encrypted connection is indicated by a change from “http://” to “https://” and a padlock icon in the browser address line.
When encrypted communication is used, the payment information you transmit to us cannot be read by third parties.
Access, blocking, erasure
Within the framework of the applicable legal provisions, you have, at all times, the right to free-of-charge information about your stored personal data, its origin and recipient and the purpose of data processing, and in certain cases a right to have this data corrected, blocked or erased. For information about this or any other issues relating to personal data, you can always contact us at the address provided in the legal notice.
Objection to advertising e-mails
We hereby expressly object to the use of the contact data, which is published within the scope of our legal notice obligations, to send unsolicited advertising and information material. The operator of the pages expressly reserves the right to take legal steps if unsolicited advertising information such as spam e-mails is received.
3. Data collection on our website
Cookies
Some internet pages use cookies. Cookies do no damage on your computer and do not contain viruses. Cookies are used to make our site more user-friendly, effective and secure. Cookies are small text files placed on your computer and stored by your browser.
Most of the cookies we use are “session cookies”, which are automatically deleted when you leave the website. Other cookies remain on your device until you delete them. These cookies enable us to identify your browser again the next time you visit.
You can configure your browser to inform you when cookies are used and only permit cookies in individual cases, to prevent the acceptance of cookies in certain cases or always, and to activate the automatic deletion of cookies when you close the browser. If you disable cookies, the functions on this website may be restricted.
Cookies needed to carry out electronic communication or provide certain functions you request (e.g. shopping cart) are stored in accordance with GDPR Article 6(1)(f). The website operator has a legitimate interest in storing cookies to ensure the technically correct and optimized provision of its services. If other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are dealt with separately in this privacy policy.
Server log files
The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. This information comprises:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of server query
- IP address
This data is not merged with other data sources.
Data processing is based on GDPR Article 6(1)(f), which permits the processing of data to fulfill a contract or carry out precontractual measures.
Contact form
If you use the contact form to send us an inquiry, we store your details from the contact form, including the contact data entered there, in order to process the inquiry and in case of any follow-up questions. We do not forward this data without your permission.
The data entered in the contact form is therefore processed only on the basis of your consent (GDPR Article 6(1)(a)). You can withdraw your consent at any time. An informal notification to us by e-mail suffices. The lawfulness of data processing transactions carried out up until the withdrawal of consent is not affected by said withdrawal.
We keep the data you entered in the contact form until you request its erasure, withdraw your consent for storage or the purpose for data storage ceases to apply (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular archiving periods – remain unaffected.
Processing of data (customer and contractual data)
We collect, process and use personal only to extent required for the conclusion, development or modification of the legal relationship (user data). This is done on the basis of GDPR Article 6(1)(b), which permits the processing of data to fulfill a contract or carry out precontractual measures. We only collect, process and use personal data on the use of our internet pages (usage data) to the extent required to enable the user to use or pay for the service.
On conclusion of the order or at the end of the business relationship, the collected customer data is erased. Statutory archiving periods remain unaffected.
Data transmission on contract conclusion for online stores, traders and goods shipment
We only transmit personal data to third parties if this is necessary for contract fulfillment, for example to the company responsible for delivering the goods or the bank that handles the payment. Data is otherwise not transmitted to third parties, or is only transmitted if you expressly consented to this. Data is not forwarded to third parties, e.g. for advertising purposes, without your express consent.
Data processing is based on GDPR Article 6(1)(b), which permits the processing of data to fulfill a contract or carry out precontractual measures.
Data transmission on contract conclusion for services and digital content
We only transmit personal data to third parties if this is necessary for contract fulfillment, for example to the bank that handles the payment.
Data is otherwise not transmitted to third parties, or is only transmitted if you expressly consented to this. Data is not forwarded to third parties, e.g. for advertising purposes, without your express consent.
Data processing is based on GDPR Article 6(1)(b), which permits the processing of data to fulfill a contract or carry out precontractual measures.
4. Analysis tools and advertising
etracker
Our website uses the etracker analysis service, which is provided by etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany. Usage profiles having a pseudonym can be created from the data. Cookies can be used for this. Cookies are small text files stored locally in your internet browser cache. The cookies enable your browser to be identified. Without the data subject’s explicit consent, the data collected using the etracker technologies is not used to personally identify visitors to our website, and it is not merged with personal data about the bearer of the pseudonym.
etracker cookies remain on your device until you delete them.
etracker cookies are stored in accordance with GDPR Article 6(1)(f). The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize its website and advertising.
You can withdraw your consent to data collection and storage with future effect. To withdraw consent to the collection and storage of your visitor data in the future, you can click the following link to activate an etracker opt-out cookie. As a result, no visitor data from your browser will be collected and stored by etracker in the future: https://www.etracker.de/privacy?et=V23Jbb.
This sets an opt-out cookie called “cntcookie”. Do not delete this cookie if you want the withdrawal of your consent to continue. For more information, see the etracker data privacy statement: https://www.etracker.com/en/data-privacy-statement/.
Conclusion of an agreement on contract data processing
We have concluded an agreement on contract data processing with etracker and comply completely with the stringent requirements of the German data protection authorities for the use of etracker.
Google AdWords, Google conversion tracking and Google Analytics
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
With Google AdWords, we use conversion tracking. If you click on a Google ad, a cookie for conversion tracking is set. Cookies are small text files that the internet browser places on the user’s computer. These cookies become invalid after 30 days and are not used to identify users. If the user visits certain pages of this website and the cookie has not expired, Google and we can see that the user clicked on the ad and was taken to this page.
Every Google AdWords customer is given a different cookie. The cookies cannot be traced via the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Customers discover the total number of users who clicked on their ad and were forwarded to a page containing a conversion tracking tag. However, they do not receive information that would enable users to be personally identified. If you do not want to participate in tracking, you can refuse your consent by simply disabling the Google conversion tracking cookie in your browser’s user settings. As a result, you are not included in the conversion tracking statistics.
Conversion cookies are stored in accordance with GDPR Article 6(1)(f). The website operator has a legitimate interest in the analysis of user behavior in order to optimize its website and advertising.
For more information on Google AdWords and Google conversion tracking, see the Google data privacy policy: https://www.google.de/policies/privacy/.
You can configure your browser to inform you when cookies are used and only permit cookies in individual cases, to prevent the acceptance of cookies in certain cases or always, and to activate the automatic deletion of cookies when you close the browser. If you disable cookies, the functions on this website may be restricted.
We use Google Analytics to analyze website use. We use the acquired data to optimize our website and advertising measures.
Google Analytics is a web analysis service operated and provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes the data on website use on our behalf and is contractually committed to measures to ensure the confidentiality of the processed data.
During your visit to the website, the following data is recorded:
- Accessed pages
- Your behavior on the pages
- Your approximate location (country and city)
- Your IP address (in truncated form, so a one-to-one assignment is not possible)
- Technical information such as browser, internet provider, terminal device and screen resolution
- The origin of your visit (i.e. from which website or advertisement did you reach the site)
This data is transmitted to a Google server in the United States of America. Google adheres to the data privacy provisions of the “EU-US Privacy Shield” agreement.
Google Analytics stores cookies in your web browser for a period of two years from your last visit. These cookies contain a randomly generated user ID that identifies you when you visit the website in the future.
The recorded data is stored together with the randomly generated user ID, which makes it possible to evaluate pseudonymized user profiles.
If you do not agree to this data being recorded, you can prevent it by installing the Google Analytics Opt-out Browser Add-on.
5. Newsletter
Newsletter data
If you want to subscribe to the newsletter offered on the website, we need your e-mail address and information that allows us to check that you are the holder of the that e-mail address and that you consent to receive the newsletter. Other data is not collected or is merely voluntary. We use this data only to dispatch the requested information, and do not forward it to third parties.
The data entered in the newsletter registration form is processed only on the basis of your consent (GDPR Article 6(1)(a)). At any time, you can withdraw your permission for us to store the data, store the e-mail address and use it to send the newsletter. You withdraw consent for example by clicking the “unsubscribe” link in the newsletter. The lawfulness of data processing transactions already carried out is not affected by said withdrawal.
We keep the data you provided to receive the newsletter until you unsubscribe from the newsletter, and erase it thereafter. Data we stored for other purposes (e.g. e-mail addresses for the members section) is not affected by this.
6. Plugins and tools
Google Web Fonts
For the uniform display of fonts, this website uses Web Fonts provided by Google. When a page is accessed, your browser loads the required Web Fonts to your browser cache so that texts and fonts are displayed correctly.
To this end, the browser you use must connect to the Google servers. As a result, Google obtains information that your IP address accessed our website. Google Web Fonts are used to ensure a uniform, attractive display of our online offering. This constitutes a legitimate interest within the meaning of GDPR Article 6(1)(f).
If your browser does not support Web Fonts, your computer uses a standard font.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in the Google privacy policy: https://www.google.com/policies/privacy/.